Update public feedback status and notify clinic channel
Update public feedback status and notify clinic channel
Your NPS entries and comments sit unshared in a sheet, so clinic teams miss praise and urgent issues. Flagged responses are posted to the clinic channel and marked public for review within minutes.
Workflow preview:
Zap details:
Overview
Unshared survey comments hide testimonials and slow local response; program coordinators often miss the context they need. This workflow flags qualifying NPS entries as public and posts them to the right clinic channel so staff and marketing have review-ready feedback within minutes.