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Update public feedback status and notify clinic channel

Update public feedback status and notify clinic channel

Your NPS entries and comments sit unshared in a sheet, so clinic teams miss praise and urgent issues. Flagged responses are posted to the clinic channel and marked public for review within minutes.

Update public feedback status and notify clinic channel

Overview

Unshared survey comments hide testimonials and slow local response; program coordinators often miss the context they need. This workflow flags qualifying NPS entries as public and posts them to the right clinic channel so staff and marketing have review-ready feedback within minutes.

Update public feedback status and notify clinic channel