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Update prospect lists and notify refunded customers promptly

Update prospect lists and notify refunded customers promptly

Refunded course purchases can leave lists and access inconsistent, causing program coordinators to lose context. Benefit: refreshed segmentation and confirmation email same day.

Update prospect lists and notify refunded customers promptly

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Overview

Refunds create friction when lists, access and outreach drift out of sync; program coordinators and campaign managers need clarity fast. This workflow re-segments contacts, revokes course access, logs the refund and sends confirmation within minutes so your teams have clean lists for next-day outreach.

Update prospect lists and notify refunded customers promptly