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Update project board when ticket epic field changes

Your support tickets lose epic context when CRM updates don't hit the project board, causing delayed triage and scheduling gaps. Sync epic updates to board so coordinators see current tickets same day.

Update project board when ticket epic field changes

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Overview

When CRM epic changes don't reach your project board, coordinators and schedulers lose ticket context and work gets delayed. This flow keeps ticket epics, status, and timestamps aligned between systems so support staff can triage and schedule work the same day.

Update project board when ticket epic field changes