Update proctoring query record when resolved reaction added
Update proctoring query record when resolved reaction added
Your proctoring query log misses final reviewer replies and thread context when responses live only in chat. It keeps records current so coordinators can resolve learner issues same day.
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Overview
When reviewers mark a chat message as resolved, that reply should populate the official query record so coordinators don't chase context across tools. This turns ephemeral chat into a searchable response history, letting staff close learner issues the same day and keep audit trails intact.