Update PBX call forwarding from duty calendar events
Update PBX call forwarding from duty calendar events
Your duty calendar doesn't update phone routing, so on-call staff miss calls and coordinators scramble. Keep routing aligned so calls reach the right extension within minutes.
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Overview
When duty schedules change, missed calls create operational delays and strained handoffs. This flow ties calendar duty events to PBX routing so calls go to the scheduled extension automatically, ensuring on-call staff answer within minutes.