Update payment status from tenant activation message rows
Update payment status from tenant activation message rows
Tenant activation messages aren't captured in your support sheet, so payment status stays unclear for open cases. This gives support and billing accurate payment status for same-day follow-up.
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Overview
Unrecorded tenant activation messages create confusion and duplicate outreach between support and billing. This flow turns those channel messages into immediate sheet updates so teams see accurate payment status and reconcile cases the same day.