Update patient status and notify team on cancellations
Update patient status and notify team on cancellations
Your rehab cancellations arrive without record updates, causing missed follow-ups and inaccurate counts. Records are updated and coordinators notified so your team can act the same day.
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Overview
When cancellations aren't tracked, you miscount active patients and waste follow-up effort. This flow captures cancellation webhooks, updates your patient tracker and marketing list, sends a feedback email, and alerts coordinators so your team has accurate rosters and can act the same day.