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Update patient contact records from incoming call results

Update patient contact records from incoming call results

Your patient call outcomes tied to MRNs often aren't recorded, leaving intake without updated contact or scheduling context. Coordinators get updated patient context the same day.

Update patient contact records from incoming call results

Overview

Missed or unlogged call results make scheduling and follow-up brittle for intake teams. This flow writes call outcomes and recent call context into your patient list so coordinators have accurate contact and scheduling info the same day.

Update patient contact records from incoming call results