Update outreach history for pending repeat order requests

Your repeat order requests lack last outreach context, leaving reps unsure when to recontact customers. You receive complete outreach dates and mediums so follow-up occurs same day.

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Overview

When repeat orders arrive without outreach context, your team spends time guessing next steps and misses timely contact. This workflow backfills last outreach details into request records so operations can reach customers with accurate context the same day.