Update outbound call activity to correct lead record

You lose follow-up context when outbound call activities attach to the wrong lead in your CRM. This ties completed calls to the correct lead so reps see accurate history ahead of next outreach.

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Overview

When outbound calls link to the wrong lead, reps lose context and follow-ups slip; this workflow reassigns completed call activities to the correct lead so histories stay accurate. Reps and owners see corrected activity trails within minutes, enabling faster, aligned outreach ahead of the next touchpoint.