Update order status in shared tracker on order updates
Update order status in shared tracker on order updates
Your updated orders with new fulfillment status often miss the support tracker, leaving agents without shipment context and delaying responses. Support records update automatically within minutes.
Overview
When order updates fail to reach your support workspace, agents answer without shipment context and SLAs slip. This flow keeps the shared order tracker current with fulfillment and line-item changes, so agents respond with the right details within minutes.