Update order status and tracking in CRM from shipment notices

Your CRM orders lack shipment status and tracking links, leaving fulfillment and account teams without delivery context. Keep orders updated with status and tracking so reps can notify customers same day.

Overview

Shipment notices arriving outside the CRM leave reps scrambling and customers uninformed. This flow writes ship date, status, and a clickable tracking link onto the matching order record so fulfillment and account teams can notify customers same day and shorten support cycles.