Update onboarding ticket when lesson tag added by student
Update onboarding ticket when lesson tag added by student
You miss student progress because completion tags live only in the course platform, leaving coordinators without context for outreach. Tickets reflect updated progress so follow-ups occur same day.
Workflow preview:
Zap details:
Overview
When learners complete a lesson, their onboarding state should show up where coordinators work so follow-ups are timely and relevant. This flow writes completion context to the ticket so success teams can act on progress the same day.