Update onboarding record when new-hire ticket is closed
Update onboarding record when new-hire ticket is closed
Your new-hire IT tickets update without updating the onboarding summary, causing missed security checks and delayed access. Keep summaries current so security and project managers can hand off same day.
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Overview
When new-hire IT tickets close without the onboarding summary updating, security checks and access provisioning stall and audits become harder. This flow updates the onboarding record within minutes so information security and project managers can complete handoffs same day.