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Update LMS user status from CRM contact change

Your LMS user records fall out of sync when CRM suspension fields change, causing access mismatches. Align suspended flags so program managers act on accurate rosters within minutes.

Update LMS user status from CRM contact change

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Overview

When CRM suspension fields and your LMS disagree, campaign targeting and learner access break. This flow ties contact suspension changes to the LMS so program managers and campaign teams see accurate rosters and access within minutes.

Update LMS user status from CRM contact change