Update linked issues when service tickets are resolved
Update linked issues when service tickets are resolved
Unsynced service tickets create rework and delay fixes for customers. Keep linked development issues transitioned to resolved so support and engineers close the loop same day.
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Overview
When service tickets resolve, development trackers often remain open, creating rework and delayed closures. This flow closes the loop by transitioning linked issues to resolved and stamping a resolution, letting support and engineers finalize work same day.