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Update learner ticket when a course module is watched

You miss learner progress when module watched tags stay only in the course platform, leaving support without completion context for coaching. Tickets update so coordinators act within hours.

Update learner ticket when a course module is watched

Overview

Stop letting module completions live only in your course platform — program coordinators need that context to coach and escalate. This flow keeps learner tickets updated within minutes so coordinators can act within hours and reduce follow-up delays.

Update learner ticket when a course module is watched