Update learner ticket from completed course module tag
Update learner ticket from completed course module tag
You lack module completion context when learner tags don't update tickets, so coordinators can't prioritize outreach. It updates tickets so coordinators can act same day.
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Overview
Remove blind spots in learner progress tracking and give program coordinators immediate clarity on who completed which modules. That visibility turns manual guesswork into same-day, prioritized outreach so support can act faster.