Update learner progress ticket when module tag is added
Update learner progress ticket when module tag is added
Your learner tickets lack module status, causing agents to miss readiness and delay outreach. This adds progress tags to tickets so coordinators and agents act with accurate status same day.
Overview
Learner progress should surface directly in support tickets so agents and coordinators can prioritize outreach and reduce delayed follow-ups. This flow writes module-completion flags into tickets in minutes, enabling same-day triage and clearer next steps.