Update lead tracker when a booking is canceled
Update lead tracker when a booking is canceled
When booking cancellations don't update your lead sheet, your front desk loses follow-up context. Mark cancellations in the tracker immediately so staff can rebook or reach out same day.
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Overview
When cancellations don't surface in your tracker, front desk and program coordinators waste time fixing schedules and miss rebooking opportunities. This flow writes cancellations into the lead sheet automatically so staff see accurate availability and can rebook or reach out the same day.