Update lead SLA and call details after call

Your call logs often lack SLA outcome flags, leaving account executives unsure of next steps. Updating lead records with call time and SLA outcome gives reps context within minutes.

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Overview

When call outcomes and SLA markers are missing, reps waste time hunting for context and follow-ups get delayed. This flow writes call time, rep, and an SLA result directly to the lead so account executives see the right next step within minutes.