Update lead record with last outbound caller phone number
Update lead record with last outbound caller phone number
Your outbound call records often miss the caller phone on the lead, leaving reps without a dialable contact. Save the last caller number to leads so reps can call back same day.
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Overview
Outbound calls frequently leave no dialable number attached to leads, which slows follow-up and wastes rep time. This flow captures and formats the last outbound caller number and writes it to the lead, so reps can call back with context the same day.