Update lead record with last inbound email timestamp
Update lead record with last inbound email timestamp
Your leads miss inbound email timestamps, leaving reps without reply context. Record the received email time on the lead so reps have context for same-day follow-up.
Overview
When inbound messages aren't recorded on lead records, reps lack context and outreach slows. This writes the received email time to the lead so reps can act with response context for same-day follow-up and managers regain confidence in activity reports.