Update lead record with inbound response received timestamp
Update lead record with inbound response received timestamp
Your lead records lack inbound email context, leaving reps unsure whether a prospect has already replied. Add the received timestamp to leads so reps see reply timing and prioritize outreach same day.
Overview
As a business owner you need clear visibility into whether prospects have replied so reps don’t duplicate outreach. This flow writes the inbound email timestamp back to the lead record, giving reps and managers actionable context and enabling same-day follow-up.