Update lead record from message reaction for follow-up
Update lead record from message reaction for follow-up
Your lead tracking rows miss message reactions and timestamps, delaying follow-up and losing momentum for campaign managers. This keeps engagement timestamps current so reps can act the same day.
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Overview
When reactions on team messages indicate fresh engagement, you need that context in lead records immediately. This flow records reaction timestamps and calculates elapsed hours so campaign managers see fresh signals and act the same day.