Update lead on SMS reply and send booking link
Update lead on SMS reply and send booking link
Your inbound SMS replies lack CRM context, leaving reps unable to prioritize or prep for calls. This updates the lead and sends a scheduling link so reps can book calls same day.
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Overview
Inbound SMS replies are high-intent signals, but reps often lack record context and miss the moment. This flow captures the reply, marks the lead, and delivers a scheduling link so reps can convert interest into booked calls the same day.