Update lead follow-up state and notify sales reps
Update lead follow-up state and notify sales reps
Your leads miss updated outreach state after incoming engagement webhooks, leaving reps without next-email timing or context. It updates lead stage and next-email date so reps can act within minutes.
Overview
When webhook engagement events don't surface in CRM, reps lose outreach context and follow-ups slip. This flow writes the correct outreach stage and next-email date to the lead and sends an internal alert, so reps see accurate context and act within minutes.