Update last contact date from outreach events to tracker
Update last contact date from outreach events to tracker
Your outreach contact rows miss last-contact dates when email events aren't recorded, causing duplicate outreach and loss of context. Keep rows updated so BD managers can prioritize follow-ups same day.
Overview
If outreach events aren't reflected in your tracker, reps waste time duplicating outreach and warm opportunities slip. This flow writes the latest contact timestamp back into your sheet so BD managers see accurate, same-day follow-up priorities.