Update knowledge base with concise summaries of replies

Your sent replies aren't summarized in your knowledge base, causing handoff delays and missed actions. Capture concise reply summaries into FAQ records so campaign managers can act same day.

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Overview

Stale outbound reply context slows campaign decisions and forces manual copy-paste into playbooks. This flow captures and summarizes sent replies and writes concise answers into your knowledge base, so campaign managers and marketing ops can reference responses and act same day.