Update job records when an issue is reported
Update job records when an issue is reported
Your issue records in the jobs database don't update linked job rows, so dispatch and billing miss important context. Flag the related job record for triage and notify stakeholders same day.
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Overview
When issues are logged without job context, dispatch and billing lose critical information and slow downstream work. This flow flags the corresponding job record and surfaces it to ops so teams can triage and act within minutes and resolve before the next billing run.