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Update job record from cancelled job survey responses

Update job record from cancelled job survey responses

Your cancelled-job survey responses arrive unlinked, leaving jobs without cause or contact context and delaying recovery. Link responses to job records so coordinators can triage and recover same day.

Update job record from cancelled job survey responses

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Overview

Unlinked cancellation surveys leave jobs without cause or contact context, so coordinators can’t act. This workflow captures responses, standardizes reasons, and attaches them to the matching job, enabling same-day triage and recovery.

Update job record from cancelled job survey responses