Update item status when shared drive file arrives
Update item status when shared drive file arrives
Intake items miss file context when uploads land in the shared drive, delaying processing for program coordinators. It updates the intake item to show a file is present so staff can act immediately.
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Zap details:
Overview
When files land in shared storage without an intake flag, coordinators waste time hunting for context and work stalls. This flow marks the intake item and highlights file availability so staff see new files within minutes and can often complete same-day processing.