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Update item records when offer accepted or rejected

Update item records when offer accepted or rejected

Offer decisions arrive by webhook and records, loyalty points, and marketing events fall out of sync, stalling fulfilment. Keep records and loyalty events current so ops complete cases same day.

Update item records when offer accepted or rejected

Overview

When offer decisions land without a clear status update, fulfilment gets held up and teams spend time fixing records manually. This flow centralizes the decision, updates the database, credits loyalty points and triggers marketing events so ops resolve cases same day.

Update item records when offer accepted or rejected