Update install records on customer reschedules for dispatch
Update install records on customer reschedules for dispatch
Your rescheduled installs don't update dispatch records, leaving technicians with wrong times. Records update automatically so field teams see accurate appointment details before installation.
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Overview
When customers move install times, dispatch and field crews need the right information immediately. This flow updates the dispatch record and assigns the technician within minutes, so crews arrive prepared and outages or repeat visits are avoided ahead of the job.