Update franchise case row with AI-drafted outreach message

Field reports arriving without an outreach note leave franchise case records missing context and slow vendor follow-up. Drafted messages are appended to the case so coordinators can reply the same day.

Overview

Stop relying on manual copy-paste when field reports arrive; this flow captures the report, drafts a personalized outreach message, and writes it into the case record. Coordinators get a ready message to review and send the same day, reducing follow-up lag and improving consistency.