Update forum threads to associate with primary member record
Update forum threads to associate with primary member record
Forum threads are split across duplicate member records, leaving conversations unlinked and moderators without history. The workflow consolidates threads under the primary member so moderators see full histories within minutes.
Workflow preview:
Zap details:
Overview
When member records are merged, fragmented conversations can obscure context and slow moderation. This workflow reassigns threads to the primary member automatically, giving community managers full conversation histories within minutes.