Update event ticket status in CRM after install
Update event ticket status in CRM after install
Your ticket records go out of sync when wallet passes install without CRM updates, leaving coordinators unaware of attendance. Keep ticket status current so the team can reconcile and follow up same day.
Overview
When wallet installs aren't mirrored to CRM, coordinators can't reconcile attendance or act quickly. This flow updates the ticket status in CRM within minutes of a pass install so your team can reconcile and run same-day follow-up.