Update ERP order ratings from spreadsheet review rows
Update ERP order ratings from spreadsheet review rows
Your spreadsheet review rows lack structured order linkage, delaying support triage and billing reconciliation. The workflow pushes 4-star ratings into your ERP so CS coordinators can act same day.
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Overview
Public review ratings often land in a shared sheet and sit unlinked to orders, which creates reactive work and missed escalations for support coordinators. This flow ties 4-star rows to order records in the ERP and surfaces them to CS staff so they can triage and respond the same day.