Update difficult guest flags in operations guest sheet
Update difficult guest flags in operations guest sheet
When difficult guest flags don't reach operations, your front-desk and coordinators lack context and may delay responses. This keeps operations records current so staff can respond same day.
Overview
Ensure difficult guest indicators flow into your operations roster the moment contact records change, removing context gaps at check-in. That gives program coordinators and front-desk staff clear guidance and enables same-day preparation and consistent handling.