Skip to content

Update debt recovery row when payment plan activates

You get payment-plan activations in support channel but the recovery sheet remains active, causing duplicate chasers. It updates the sheet and alerts client services so chasing stops the same day.

Update debt recovery row when payment plan activates

Workflow preview:

Zap details:

Overview

When a payment plan is activated, your recovery sheet must reflect that change immediately or teams keep chasing and customers get annoyed. This flow updates case status and prepares a client-services draft within minutes so chasing can stop the same day.

Update debt recovery row when payment plan activates