Update debt recovery row when payment plan activates
Update debt recovery row when payment plan activates
You get payment-plan activations in support channel but the recovery sheet remains active, causing duplicate chasers. It updates the sheet and alerts client services so chasing stops the same day.
Workflow preview:
Zap details:
Overview
When a payment plan is activated, your recovery sheet must reflect that change immediately or teams keep chasing and customers get annoyed. This flow updates case status and prepares a client-services draft within minutes so chasing can stop the same day.