Update debt recovery row from unresponded claim messages
Update debt recovery row from unresponded claim messages
Your recovery records go out of sync when channel messages report payment-plan failures, causing missed follow-ups. The flow updates the recovery row and flags it for follow-up before the next outreach.
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Overview
When channel messages call out payment-plan failures, recovery rows can lag and coordinators miss outreach. This flow captures claim identifiers, updates the recovery record, and flags it for follow-up so coordinators can act within minutes.