Update customer status change date on customer record
Update customer status change date on customer record
Your customer records lack timestamps when status changes, causing billing cutoffs and handoff confusion. It writes the change datetime so coordinators and billing see accurate history within minutes.
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Overview
Status changes drive billing and crew assignments, and missing timestamps create reconciliation work and delays. This flow captures the exact change time and writes it to the customer record so coordinators and billing see the update within minutes.