Update customer record for upsell purchases and notify team
Update customer record for upsell purchases and notify team
Your upsell orders lack program tags, leaving campaign managers without purchase history for segmentation. Updating the customer record adds program tags so campaigns can run same day.
Overview
When customers purchase an upsell, campaign managers need immediate program context to activate nurture and onboarding. This flow updates or creates the customer record and posts a team notification with a GIF, so marketing ops can act the same day.