Update customer program records after a qualifying purchase
Update customer program records after a qualifying purchase
Your purchase orders aren't attached to customer records, leaving program enrollments untracked and lists incomplete. Keep program fields current so marketers can run post-purchase campaigns same day.
Overview
Untracked program purchases break segmentation and slow post-purchase campaigns. This flow finds the buyer, updates their program enrollment, and alerts your marketing ops channel so managers can begin targeted outreach within minutes.