Update customer MRR, mark churn, and log cancellations
Update customer MRR, mark churn, and log cancellations
Your subscription updates don't sync to customer records, obscuring MRR and churn for founders and billing. This centralizes MRR and cancellation notes so you can report and act the same day.
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Overview
Subscription changes must feed revenue records immediately or you miss MRR shifts and delay retention. This flow keeps customer MRR and churn flags current while logging cancellation reasons so your founders and billing staff can report and act the same day.