Update CRM rows from unsubscribe webhook in sheet
Update CRM rows from unsubscribe webhook in sheet
Your unsubscribe webhooks don't update CRM rows, leaving campaign segments and models with opted-out contacts. You get a dated row in your central sheet so analysts can exclude those entries same day.
Workflow preview:
Zap details:
Overview
Untracked unsubscribes contaminate segmentation and training data; this flow captures webhook opt-outs and records them into your central sheet, then marks the matching CRM row as opted out. That stops campaign sends and gives analysts clean data for same-day reporting.