Update CRM event status when booking is confirmed
Update CRM event status when booking is confirmed
You get booking webhooks that don't update CRM events, leaving reps without confirmed attendee context. It updates event status so coordinators see confirmations in your CRM within minutes.
Overview
When booking confirmations don't land in your CRM, reps prepare without attendee context and workflows break down. This flow marks the matching event as confirmed on receipt of the booking webhook so coordinators and account managers see confirmations within minutes and act accordingly.