Update CRM contact after mailing list unsubscribe event

When supporters unsubscribe, your CRM records may not update and can trigger unintended outreach. Automatically set opt-out fields so communications staff stop outreach the same day.

Overview

Untracked unsubscribes put your outreach and supporter trust at risk. This flow updates CRM opt-out fields automatically and surfaces the reason so communications and program staff stop outreach within minutes, avoiding compliance gaps before the next campaign.