Update CRM and notify billing on revived invoice
Update CRM and notify billing on revived invoice
You receive revived invoice payments without CRM context, delaying reactivation and confusing billing. This updates records so staff can respond same day.
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Overview
When expired invoice links are revived, billing and account teams need clear payment context to reactivate subscriptions quickly. This flow captures the payment, updates the CRM contact with dated notes, and notifies billing so staff can act same day.