Update contact unsubscribe status from inbound webhook requests

Unsubscribe webhooks arrive but contacts aren't updated in your CRM, so campaigns can still email opted-out recipients. This flags contacts as opted out so lists stay clean and sends stop in minutes.

Overview

Untracked unsubscribes let campaigns keep emailing opted-out contacts and damage list hygiene. This flow applies the opt-out flag in your CRM as soon as the webhook arrives, stopping sends within minutes and keeping campaign lists accurate.